Privacy Policy

1. Information We Collect

Personal Information:

We collect information you provide to us directly when you:

• Create an account

• Make a purchase

• Subscribe to our newsletter

• Contact us for support

This may include:

• Full Name

• Email Address

• Shipping & Billing Address

• Phone Number

• Payment Details (processed securely via third-party providers)

• Login credentials (for registered users)

Non-Personal Information:

Automatically collected when you browse our site:

• IP address

• Device type and browser

• Pages visited, time spent, and referring links

• Cookies and tracking data

2. How We Use Your Information

We use your data to:

• Process and ship orders

• Provide customer support

• Send order updates and marketing emails (if subscribed)

• Improve our website functionality and user experience

• Prevent fraud and ensure website security

• Analyze customer behavior and preferences

3. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences

• Enable core shopping features

• Analyze website traffic

• Show relevant ads via platforms like Facebook and Google

You can adjust your cookie settings in your browser anytime.

4. Third-Party Services

We may share your information with trusted third parties only as needed to fulfill our services:

• Payment Gateways (e.g. Stripe, PayPal)

• Shipping Providers

• Email Marketing Services

• Analytics and Advertising Tools (e.g. Google Analytics, Meta Pixel)

We never sell your personal data.

5. Data Security

We follow industry best practices to keep your data safe, including:

• SSL encryption

• Secure server hosting

• Limited employee access

• Regular security audits

However, no online method is 100% secure — use the web responsibly.

6. Your Rights (UK/GDPR)

If you’re in the UK or EU, you have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent at any time

• Object to certain processing

• Request data portability

To request access or deletion, contact us at: sales@fiercera.com

7. Marketing Emails

If you sign up for our newsletter or make a purchase, you may receive occasional promotional emails. You can unsubscribe at any time using the link at the bottom of each email.

8. External Links

Fiercera.com may include links to third-party sites. We are not responsible for their privacy practices and recommend reviewing their policies before interacting.

9. Children’s Privacy

Fiercera does not knowingly collect personal information from children under 16. If we learn that we have collected such information, we will delete it immediately.

10. Policy Updates

We may update this Privacy Policy to reflect changes to our practices or legal requirements. Updates will be posted here with the new effective date.