Terms & Conditions

Last updated: 30 April, 2025

Welcome to Fiercera.com. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing or using our site, you agree to these terms. Please read them carefully before placing an order.

1. About Us

Fiercera is a fashion-forward ecommerce brand based in the UK, offering curated collections of women’s activewear, fashion wear, nightwear, lingerie, and accessories. All transactions on this site are processed in compliance with UK consumer law.

2. Eligibility

You must be at least 16 years old to use this website. If you are under 18, you must use this site under the supervision of a parent or guardian.

3. Account Registration

You may create an account to access certain features of the website. You are responsible for:

Maintaining the confidentiality of your login credentials
All activities that occur under your account
Notifying us of any unauthorised access immediately

We reserve the right to suspend or terminate accounts at our discretion.

4. Product Information

We make every effort to ensure that product descriptions, images, and prices are accurate. However:

Colours may vary slightly depending on your screen
Sizes may vary slightly based on cut and design
We reserve the right to modify or discontinue products at any time without notice

5. Pricing & Payments

All prices on Fiercera.com are displayed in GBP (£) and include applicable VAT.
We accept secure payments via:

Credit/Debit Cards
PayPal
Stripe
Apple Pay / Google Pay (if available)

We reserve the right to change prices at any time.

6. Order Acceptance

Once you place an order, you will receive an email confirmation. This does not guarantee acceptance. We may refuse or cancel an order if:

The product is out of stock
There are errors in pricing or product details
There is suspicion of fraud or misuse

If an order is cancelled after payment, a full refund will be issued.

7. Shipping & Delivery

We offer UK-wide delivery and selected international shipping.
Estimated delivery times and charges are available on our Shipping Policy page.
Fiercera is not responsible for delays caused by couriers or customs.

8. Returns & Refunds

You can return most unused items within 14 days of receiving your order.
Please refer to our full Returns & Refunds Policy for details.

Returned items must be:

In original condition
Unworn, unwashed, and with tags intact
Not part of a final sale or hygiene-restricted category (e.g., lingerie)

9. Promotions & Discount Codes

Discount codes cannot be combined with other offers unless explicitly stated. Fiercera reserves the right to cancel promotions at any time without prior notice.

10. Intellectual Property

All content on Fiercera.com — including logos, images, text, designs, and graphics — is the property of Fiercera or its licensors and is protected by copyright and trademark laws.

You may not:

Copy or reproduce content
Use our brand for commercial purposes
Reverse-engineer or misuse our website functionality

11. Limitation of Liability

Fiercera shall not be liable for:

Indirect, incidental, or consequential damages
Loss of profits or data
Delay or failure to perform due to circumstances beyond our control

12. User Conduct

By using this site, you agree not to:

Violate any laws or regulations
Interfere with the security or functionality of the site
Submit false information or impersonate others

13. Privacy Policy

Please review our Privacy Policy to understand how we collect and use your information.

14. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Updated versions will be posted on this page with a new “last updated” date.

15. Governing Law

These Terms are governed by and construed under the laws of England and Wales. Any disputes arising will be handled in UK courts.

16. Contact Us

If you have any questions or concerns regarding these Terms & Conditions, please reach out to us:

📧 Email: sales@fiercera.com