Simply browse our collections, select your preferred items, choose the correct size and colour, and click “Add to Cart.” Once you’re ready, proceed to checkout to complete your purchase.

Yes — orders can be cancelled within 6 hours of purchase if they have not been dispatched. Once shipped, the order cannot be modified or cancelled, but you may initiate a return after delivery.

No, you can shop as a guest. However, creating an account allows you to track orders easily and receive exclusive offers.

Yes, we deliver to all locations within the United Kingdom.

Standard delivery typically takes 5–7 business days, depending on your location. You’ll receive a tracking link once your order has been shipped.

At the moment, Fiercera primarily ships within the UK. International shipping options may be introduced in the future — stay tuned!

Once your order is dispatched, we’ll send you a tracking number via email. You can use this to track your delivery status online.

Returns are accepted within 14 days of receiving your order, provided the item is unused, unworn, and in its original packaging with tags and hygiene seals intact. For hygiene reasons, lingerie and underwear are non-returnable unless faulty.

Email us at sales@fiercera.com with your order number and reason for return. We’ll provide step-by-step instructions for returning your item.

Approved refunds are processed within 5–10 business days through your original payment method. Your bank may take additional time to reflect the amount.

Please refer to our Size Guide available in each products description. If you’re between sizes, we recommend sizing up for comfort.

Yes, our products are designed to fit true to standard UK sizing. If a specific item runs smaller or larger, we’ll mention it in the product description.

Absolutely! We work with trusted suppliers to ensure all products are crafted with quality materials under ethical conditions.

We accept all major credit/debit cards, PayPal, and other secure payment methods displayed at checkout.

Yes! Subscribe to our newsletter or follow us on social media to receive the latest updates on exclusive deals and seasonal promotions.

Check that the code hasn’t expired and that you’ve entered it exactly as shown. If the issue persists, contact us at sales@fiercera.com.

You can reach us via:
Email: sales@fiercera.com

We aim to respond to all inquiries within 24–48 hours.

Currently, Fiercera operates online only. This allows us to keep prices affordable and deliver quality products straight to your doorstep.