Terms and conditions
Last Updated: October 2025
Welcome to Fiercera!
These Terms and Conditions (“Terms”) govern your use of our website https://fiercera.com and your purchase of products from Fiercera. By accessing or using our website, you agree to comply with and be bound by these Terms. Please read them carefully before using our services.
1. General Information
Fiercera operates an online store offering Lingerie & Underwears, Fashion Wear, Active Wear, Night Wear, and Swimwear for women. Throughout the site, the terms “we,” “us,” and “our” refer to Fiercera.
By using our site and purchasing products, you represent that you are at least 18 years old or have the consent of a parent or guardian.
2. Use of Website
You agree not to use our website for any unlawful or unauthorized purpose, including but not limited to:
- Violating any applicable local, national, or international laws.
- Uploading or transmitting viruses or malicious code.
- Attempting to gain unauthorized access to our systems.
We reserve the right to refuse service to anyone for any reason at any time.
3. Products and Pricing
All prices listed on Fiercera.com are in your local currency unless otherwise stated.
We make every effort to display product information accurately, but colors and textures may vary slightly due to screen settings.
We reserve the right to:
- Modify prices, descriptions, or discontinue products without notice.
- Limit the quantities of products purchased per person, per order, or per address.
4. Orders and Payment
By placing an order through our website, you agree to provide accurate billing and shipping details.
All payments are processed securely through our approved payment gateways. Fiercera does not store your credit card information.
We reserve the right to refuse or cancel any order suspected of fraud, unauthorized transactions, or stock unavailability.
5. Shipping and Delivery
We aim to process and dispatch all orders promptly.
Shipping times may vary depending on your location and the availability of products.
Fiercera is not responsible for delays caused by courier services, customs, or factors beyond our control.
For more details, please visit our Shipping Policy page.
6. Returns and Exchanges
We accept returns and exchanges under specific conditions:
- The item must be unused, unworn, and in its original packaging.
- Return requests must be made within 7 days of delivery.
Due to hygiene reasons, lingerie items cannot be returned or exchanged unless defective or incorrectly delivered.
Please review our Return & Refund Policy for complete details.
7. Intellectual Property
All content on Fiercera.com—including text, images, logos, graphics, and product designs—is the property of Fiercera and protected under copyright laws.
You may not reproduce, distribute, or use any content from our site without written permission.
8. Limitation of Liability
Fiercera shall not be liable for any indirect, incidental, or consequential damages arising from:
- Use or inability to use our website.
- Errors or omissions in product descriptions or pricing.
- Delays in shipping or product availability.
Our total liability shall not exceed the amount paid for the product purchased.
9. Third-Party Links
Our website may contain links to third-party websites.
Fiercera is not responsible for the content, privacy practices, or services provided by these third parties.
10. Privacy Policy
Your personal information is handled according to our Privacy Policy, which explains how we collect, use, and protect your data.
By using our site, you consent to the collection and use of information as described in the Privacy Policy.
11. Changes to Terms and Conditions
We reserve the right to update or modify these Terms at any time.
Any changes will be posted on this page with the updated date.
Your continued use of our website after changes are made constitutes your acceptance of the revised Terms.
12. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
eMail: sales@fiercera.com